1. Click on the Start menu and choose the “Settings” option. This looks like a cog wheel, where you will access all of the major settings on your laptop. 2. In the search bar, type “reset.”. 3. From there, choose the “Reset this PC” option once the results have popped up. If you've completely wiped the laptop and reinstalled Windows using the factory reset process and the problem still isn't gone, the cause is likely a hardware component. Installing a new hard drive or installing new RAM are both fairly straightforward processes, and may be able to fix your problem. 6. Click Reset to start resetting your PC. Refresh PC from Windows 8. 1. Swipe in from the right edge of the screen, tap Settings > Change PC settings. If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings. 2. When its booting up press the F key combination. This should bring up the system recovery console. Choose to do a full system wipe: this will wipe all the data from the hard drive you are using. Click next and it will start the process. Once it’s finished wiping the hard drive the laptop will then start to reinstall the operating system. Vay Nhanh Fast Money.

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